It's all here.

It's as Simple as One Flexible Plan.

Extended hardware life, streamlined management, superior service. Get full service-access on all your devices with a single plan.

Gear One warranty plans are designed to be simple, flexible, and comprehensive. Cover all your gear with anytime-anywhere access to Gear One’s Support Desk and Lifecycle Services. Plus, add or remove devices without hassle. 

Gear One IT Hardware post warranty plan

We put our clients in control and at ease with the specifications of their hardware protection.

Whether you only need access during normal business hours, or could benefit from 24/7 access to our Support, your Gear One plan provides faster IT solutions and reliable support from seasoned specialists that operate each and every day of the year– weekends and holidays included.

Highlights

Build Your Protection

Choose the service access and speed that best suits your needs. 

One Plan for All Devices

Phones, workstations, servers, storage, networking… With Gear One, you only need one plan to protect all your hardware. Learn more about what we cover.

Add or Remove Devices Anytime

Some companies offer flexibility at a price; we wouldn’t call that flexible. Gear One warranties allow you to move devices into and out of your protection plan at anytime, without penalty or fine print.

It’s just one more way we make lifecycle planning easy– and offer greater control over how your IT budget serves you.

Choose your Support Desk Access

9/5

9 hours per day, 5 days per week (M-F)

24/7

24 hours per day, 7 days per week

Both options come standard with:

  • Holidays included
  • 4-hour escalated ticket response*
  • Single point of contact

* Calls to our Support Desk are answered Live by our Tier 2 personnel, who will initiate a ticket and troubleshoot your issue. If the issue should be escalated for further attention, we guarantee return response within 4 hours.

Choose your Service Options

overnight parts shipping

2-hr escalated ticket response

Keep-your-data hard drive security*

*Retain hard drives upon replacement

Onsite Technician arrival

2-hr / 4-hr / Next business day with parts-in-hand