IT Hardware Lifecycle Services
End to (Extended) End.
We'll keep you running better. Longer.
No matter the range of hardware needed to keep your organization operational, managing their upkeep is not always simple– especially if those devices are protected by different warranty providers with different standards, procedures, and end-dates.
Get the most out of what you're working with.
We keep hardware optimal for up to 5 or more years beyond the manufacturer (OEM) warranty– maximizing your ROI in that equipment, and preventing unnecessary capital expenditures on new gear until you’re ready.
Planning and preventative measures, from troubleshooting to systems optimization.
- MANAGEMENT
Our experts aid IT decision-makers in best strategy determinations. What’s your department’s plan to stretch budget while optimizing equipment? Which assets make sense to keep and to replace?
Our Project and Account Managers advise according to each client’s unique position and needs.
Gear One is your partner in:
- Managing IT expenses + reducing overhead
- Utilizing existing equipment
- Implementing the most cost-effective upgrades
- MAINTENANCE
Whether your assets are brand new, refurbished, or end-of-service-life (EOSL), Gear One warranties provide ultimate access to IT hardware maintenance.
Operating at top proficiency doesn’t require new gear. It’s our mission to maintain your hardware with the best preventative care in achieving maximum life and performance.
Our Field Engineers help organize, streamline, and optimize IT systems to get the most out of what you’re already working with.
Hardware solutions and refreshes, from parts to the whole machine.
- REPAIRS
With over 4 million parts stocked on-hand across the U.S., we deliver efficiently on IT hardware replacement parts. Our supply is 100% OEM parts, meaning you’ll never receive lesser quality components. Plus, everything is tested and warrantied.
You may have an in-house IT department up to the task, and simply need quality parts supplied quickly and reliably. Other times, you may want to task repairs to our Tier 4 field engineers. You’re free to utilize us as-needed.
We offer overnight shipping and same-day on-site labor with parts in-hand. See our Flexible Plans for details.
- REFURBISHMENT
Sometimes a total refresh is in order. With Gear One’s dedication to preserving your bottom line, you can improve performance and upgrade your gear without compromising your budget to buying new.
Refurbished assets are, of course, tested and certified by the Gear One warranty. Ask about our available refurbished hardware options, or have Gear One rebuild your own existing equipment to function like Day-One.
Like everything else Gear One does, refurbishing is part of our commitment to reducing waste, realizing savings, and augmenting utility.
End-of-life care, from device removal to replacement configuration.
- DECOMMISSION
When it comes time for retiring equipment, Gear One can care for the entire decommissioning process.
- Get paid top dollar for retired equipment
- Let us handle the removal
- We'll help strategize the best replacements
- REPLACEMENT
As a certified partner with the leading brands, we offer the best in next-generation hardware– affordably. Our clients rely on our knowledge in configuration and manufacturer nuances to select the technology that best serves their needs and synergizes with the rest of their stack.
Count on us to maximize your budget with high quality, flexible hardware options that enhance your resources. Of course, we install and configure the equipment too.
100% Higher Standards
- All parts supplied are Original Equipment Manufacturer (OEM) parts, tested and warrantied
- All Service staff are vetted and certified engineers, Tiers 2 and higher
- All Support calls are handled voice-to-voice by IT professionals, without offshoring our call center
Maximize
Our utmost objective is to prolong IT asset life, and our services that make it happen help maximize your IT budget with every step.
Increase Productivity
Our clients are able to get more done– not only because we optimize their technology, but because they’ve found their go-to resource. Leave your hardware matters to us, and you won’t give it a second thought.
Streamline
Covering all your hardware under the same plan makes your IT asset management that much simpler.
Protect the Future
When you partner with Gear One, you’re gaining more than superior support. We help you plan for the lifecycle of your hardware– so your team is always working with the best possible technology, and your technology never takes you (or your budget) by surprise.